Privacy Policy

Information We Collect

When you submit a Request a Quote form, Contact form, or reach out by phone, email or WhatsApp, we may collect information you provide directly, such as your name, phone number, email address, property type, location, a description of the service you require, and any image you choose to upload.

How We Use Information

We use the information you provide to:

• Respond to service enquiries and quotation requests;
• Schedule inspections and carry out requested maintenance and renovation services;
• Communicate with you by phone, email or WhatsApp regarding your enquiry; and
• Improve our services and customer experience on this website.

Cookies & Analytics

This website may use analytics tools (such as Google Analytics) to understand how visitors use the site, including which pages are viewed and which call-to-action buttons are used. These tools may use cookies or similar technologies. You can control cookies through your browser settings.

Sharing of Information

We do not sell your personal information. Information you submit is used internally by Fix Plus to respond to and fulfil your service request, and may be shared with service providers who support our operations (for example, a form or email delivery provider) strictly for that purpose.

Data Retention

We retain enquiry and quotation information for as long as reasonably necessary to respond to your request and maintain records of services provided.

Your Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete information that is no longer needed, using the contact details below.